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T41P will not recover

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I upgraded the phone to the latest firmware and on reboot it sticks at Initializing... So, I am trying the recovery process which goes OK except in the /var/log/messages ( tftp log ) I see:

RRQ from 198.168.1.151 filename T4X_SPI.bin

over and over again... thing is I did rename T41.bin to T4X_SPI.bin and so on...

Permissions are fine and the file is indeed there. Not sure what to do now?

T42 VPN

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So as I read through documentation on this subject, it appears as if the only way to get a phone to vpn is to have it terminating on an OpenVPN server? There are no other supported and/or documented gateways? Many customers already have firewalls and vpn concentrators in place

Phone Panel not dialing out - no errors

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I have a blind client who wants to use the IP phone and not a soft phone. But he needs to use the phone's web gui to place the calls.

In the yealink web gui, under Contacts > Phone Call info, there is a section that called Phone panel that has this capability, but it does not seem to dial out. I click dial or click the hyperlinked number and I get no reaction from the phone at all and no error message from the web gui.
I tested it on a T38,
Firmware Version, 38.70.1.33
Hardware Version 21.3.4.160.64.0.0

He has a T22

Any ideas?

Ability to alter call display format

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I recently purchased a T48G, and while I love the phone there's a minor nitpick I have with the call display. On pretty much every phone I've ever had or have, the call display shows the country code of the incoming call and formats the number with the dashes in place (e.g. 1-123-123-4567). This has created issues for me since I enter numbers into the phone's directory in the above format, and so the phone won't use my contact names for call display when it receives a call.

Would you be able to introduce a firmware feature that would allow us to customize the way the phone displays the number of incoming calls? I've tried posting a thread in the regular T4x forum asking if there was a way to make the directory ignore the dashes, but judging from the lack of follow-up, that's not possible either.

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W52P outgoing calls

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Hello Support Team,

Since one week I have a strange problem with my W52P headset / Telephone line.

I am using easybell number in Germany. When I make outgoing calls the person on the other side cannot hear me and I cannot hear them too. I tried another telephone with another number, eg Mobile phone and things are okay.

Not all outgoing calls are a problem. Certain numbers do work eg. the hotline number of easybell. We had several conversations in the last one week.

Incoming calls are no problem.

I am able to make calls over the same handset through my Dialnow credits. Here everything is smooth.

My provider Easybell has check the lines from their sides and has decided that the problem is in my handset, which I don't believe.

Can you let me know what I can do to make sure that the problem is not the Handset? Any type of check or update??

Regards
Brijesh

upgrading t46 from 28.73.0.50 to 28.80.0.70?

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I've got two t46s with 28.73.0.50. What's the right way to upgrade to the latest? The release notes for the new firmware say that you should go from 28.73.0.50 to 28.80.0.60 or from 28.73.0.60 to 28.80.0.70...how do I go all the way from28.73.0.50 to 28.80.0.70? I don't see an interim release taking me from 28.73.0.50 to 28.73.0 60 so I don't get what I am supposed to do.

Also, will my config get messed up when I upgrade? Do I need to back up before installing the new firmware and then restore when I finish installing the new firmware?

Thank

Yealink Product working with Juniper Network Issue

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Hey Support Guys,
I am from Bangladesh. One of my quarry Yealink Product working with Juniper Network. I am try to fail one of My Client.

Thanks,
Hafiz

T22P call quality issues with long-distance conference calls

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We recently installed ~50 T22P phones for a company using 3CX, and have received numerous complaints about call quality, specifically with long-distance conference calls. I have been told, and have reproduced, good call quality to/from extensions. When calling some numbers (roughly 1/3) outside of our network, I can only hear bits and pieces of their side of the call, and it is the same for them. All long distance conference calls are like this. I've been playing with settings for two weeks without success. The firmware is up to date (7.73.0.40) Any ideas?

Prevent transfer to busy BLF

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We have a number of customers who use "park" lines on their phones. They do not use the asterisk park feature, but instead want to have several park lines appear on all their phones, so they can just press the "park 1" button and the call jumps to being on hold on that line.

That all works great, and the call can be picked up on any phone by pressing that park line.

The one problem is that if another call needs to be parked and you do not notice that park 1 is red because another caller is already parked there, you end up conferencing caller 2 with caller 1 and they are no longer showing on the park line at all.

To say that again a different way:
You have "blf transfer type" set to blind transfer
You have a BLF for a park extension appearing on your phone.
Call 1 comes in. You answer, then press the BLF to put that caller on hold on the park extension
Call 2 comes in. You answer and press the same BLF. The two callers are now talking to each other.

Request: A setting to "allow transfer to busy BLF" with enable/disable. So for these customers we would set it disabled. It should just give a beep and leave you still connected to the caller.

Audible BLF

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We have a request form a number of our customers who use BLFs to display parking lot lines. They wish to have an audible "chirp" from the speaker of the phone when idle, if there are parked calls. So - a setting "audible BLF" with either a simple enable/disable or perhaps several sounds to choose from would help.
It would chirp only when the phone is idle and a BLF was "active"

Hold Pickup From Remote Freeswitch

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Greetings!

We have yealink a lot of T48g phones and can't seem to figure out how to do a remote pickup, when someone put a caller on hold.

Scenario:

There's 2 phones at the front desk that rings when a call comes in.

The user would like to place the call on hold on phone1 and pick it up on the other phone phone2 by just pressing the button, the user wants the ability to place the call on hold on hold if they pleases on phone2 and then pick it back up on phone1

Any help achieving this would help...

We have freeswitch which support SLA

Thnks

Multicast Paging Issues

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Hi. I have read and searched this entire forum and online for a solution but I cannot find one.

I have one W52P Base with three handsets, this is one week old. Each handset is assigned its own extension. We are using Elastix 2.4 with Asterisk 1.8.11.0.

Paging/intercom has been enabled in our PBX server. In addition to W52P there are 8 Yealink T28P phones.

The W52P is on the latest base firmware 25.73.0.40.zip and handsets on 26.73.0.11.zip. We are having the following problems with W52p:

1. When using the Multicast paging from T28Ps or from W52Ps the page is answered automatically and we can hear from the speakers of each handsets the page. But sometimes randomly one or more of the handsets instead of accepting the multicast page an auto answering via speaker instead the handset will ring for two rings and then disconnects. This happens randomly out of the 3 W52P handsets one or two will not auto answer. But if we try again immediately it auto answers the multicast page.

2. The second issue is the paging auto answer delay. All the T28P when paged will pick up the page and make the beep tone, the W52p takes and extra 2-3 seconds before the page comes through and is auto answered on the W52P handsets.

how to customise call display?

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Got only in web interface:
Call Information Display Method:
Name+Number
Number+Name
Name
Number
Full contact info.

I need:
first line: Name
Second line: Number
How to do it?

Now I got first line: Name+Number
Second Line: Number

Please help me
Thanks.

Remote Phonebook provision tXXp phones HTTP 401 error

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Hello,

When I tried to download remote phonebook from directory with htaccess. The phone try with empty http username (don't authenticate), and return with 401 HTTP error.

Here's the apache log:
x.x.x.x - - [18/Aug/2015:10:26:27 +0000] "GET /dir_to_phonebook/phonebookgenerator.php?mac=00156529fbee HTTP/1.1" 401 653 "-" "Yealink SIP-T26P 6.73.0.50 00:15:65:29:fb:ee"


x.x.x.x - "" [18/Aug/2015:10:26:27 +0000] "GET /dir_to_phonebook/phonebookgenerator.php?mac=00156529fbee HTTP/1.1" 401 652 "-" "Yealink SIP-T26P 6.73.0.50 00:15:65:29:fb:ee"

apache (Server version: Apache/2.4.7 (Ubuntu)) config:

<Directory dir_to_phonebook>
Options Indexes FollowSymLinks MultiViews
AllowOverride all
Require env let_me_in
</Directory>

htaccess:
AuthType Basic
AuthName "For Authorized Personal Only"
AuthUserFile /etc/apache2/.htpasswd
Require user user_to_authenticate

directly sending a call through CTI 3cx - T23G

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howdy - first post and only very recently got my hands on all things SIP. so be gentle!

We are trialing 3CX and have some T23G phones. all working as they should so far, but I have two real problems. The other i can make a separate thread for i guess.

Question of the day is this: so i have the softphone installed on my computer, and its linked and registered to my account and extension. all working fine. However, if i dial a number and then hit the green button, or 'enter' on the keypad, my actual handset emits some god awful music, that asks me to "answer" "reject" etc... i have to hit answer, upon which the phone will ring

is there a way (i know there's a way!) for me to dial the number, then hit send, and my handset makes the call, without having me to effectively answer my own call first?

many thanks

OpenVPN not working on T26P

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Hi,

I've tried to configure a T26P using the latest firmware with OpenVPN. I've used the same configuration with a T23G and it works perfectly. Does anyone have an example of an OpenVPN config that works on a T26P? I've tried the Yealink support document but that configuration doesn't work.

Thanks

BLF Call Park

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I am having an issue where the yealink is only adding the extension string if the call is ringing "Fast Blinking" which is problematic for a call park which results in a state of "Busy" or "Answered" on our platform. The problem is that phone will not pre-pend the the extension when pressing the DSSKey. On our Hosted Platform (Netsapiens v1225) we have to use a string to park and a different string to pickup. Any input would be much appreciated.

The call parking is working. So I need to have the DSS key blind transfer to 712 (this is working), but then when someone is parked for the DSS to dial *55712 to retrieve the parked call. I have tried messing with the BLF LED Mode, but it does not seem to work as well.

Firmware: 7.73.0.50
Model: T22P

.png  Screen Shot 2015-08-18 at 11.44.36 AM.png (Size: 67.88 KB / Downloads: 2)

LDAP

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Good morning,

I was wondering if there was a way to configure the LDAP settings to display details such as the company name or even location of the user.

T22P Firmware Upgrade

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Hi,

I've got a single T22P and I'd like to upgrade the firmware.

I've downloaded and unzipped the 7.73.193.50.rom file.

Is there a simple way to get this .rom update to the single phone I have.

I've googled this and searched here but I' m a bit confused. Looking for a simple method for a single phone upgrade. Thanks.
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