T29G - Not Authorized to access the web interface

April 30, 2018, 1:21 pm

≪ Previous: What's The Reason Behind IP Conflict?

Hi,

I have been working on a few T29G Phones today without any issues, and today i am trying to login via the web interface (Chrome, Internet Explorer) and am getting a invalid username and password error on the login screen.

I haven't changed any usernames or password since last login.

I then get transferred to a page saying:

You are not authorized to access the web interface.
Please contact your support team or try again 12 minutes later.

HTTP 403

I have tried logging in to the same model phones at another physical location and I am getting the same error.

The firmware is the latest firmware which I updated two weeks ago.

Thanks

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Install Lifesize cloud on T58V

May 3, 2018, 10:51 pm

≫ Next: Paging Volume

≪ Previous: T29G - Not Authorized to access the web interface

Hello
I tried to install Lifesizein the T58V.

I have 2 errors, one is google service error code with one
the other one is lifesize cloud could need android permissionMODFIY AUDIO SETTING

any ideas?

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Paging Volume

May 4, 2018, 12:14 am

≫ Next: Ring Mute while keeping intercom ring on

≪ Previous: Install Lifesize cloud on T58V

When paging, the phones beep loudly, but when we begin talking, the voice volume is not loud enough. Is it possible to force the phones to use a specific volume?

Or, is there an easy way to do it differently? Using multicast? Or connecting to the office audio system speakers?

If it is easy to set the phones to a specific volume for paging that would be the easiest fix. If not, then I am open to whatever the best practice is.

Using the phones with 3CX pbx.

Thanks.

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Ring Mute while keeping intercom ring on

May 4, 2018, 1:08 am

≫ Next: T22P DSSKey linekey labels

≪ Previous: Paging Volume

Hello,

Our company uses a mix of yeahlink phones (T46, T29, T27 & T41). Our service is set up so that the phone rings in the office on a few select extensions prior to automatically getting routed to auto attendant. The reason for this set up is that we prefer to physically answer calls rather than auto attendant. Since we could not locate a setting to only mute the ring while still allowing intercom sound we have had to choose only a few select extensions to ring when a call comes in. After a call has been answered it is then sent to park and an intercom call is initiated to notify the person for whom the call is for.

The solution we are looking for is to have all extension ring on an incoming call so that all office personnel can see the incoming call on the caller ID. to achieve this we need to be able to mute the ringer on select extensions so that they no get disturbed when a call comes in but still be able to get an audible ring when the intercom on their extension is activated.

I noticed when lowering the volume all the way down on the Yeahlink phones both ring and intercom ring are treated the same and therefor both get muted. Is there a way to control the intercom ring separate from the phone ring?

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T22P DSSKey linekey labels

May 4, 2018, 8:32 pm

≫ Next: USB driver init fail, please wait usb install

≪ Previous: Ring Mute while keeping intercom ring on

Hi,

I have problem with DSSKey labels on Yealink T22P.
According to faq info as below in link:
http://support.yealink.com/faq/faqInfo?id=180

there is a posibility to put label for line key on T22P, but on my T22P the label field is grey and I can't change that (as in attached screenshot) Sad

Screenshot-2018-5-4 Yealink T22P Phone.png (Size: 34.4 KB / Downloads: 2)

Is there any other config parameteres which shoulod be on or off or maybe it's an bug? Any idea what could be wrong?

Phone version T22P with:
- Firmware Version 7.73.0.50
- Hardware Version 5.0.0.60

Best regards,
Andrzej

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USB driver init fail, please wait usb install

May 5, 2018, 5:31 am

≫ Next: W52P Registration Failed

≪ Previous: T22P DSSKey linekey labels

BToE never works for me on Windows 10.

Reinstall doesn't work
Removing device/drivers in device manager and reinstall doesn't work

Device in Device Manager says signature can't be verified

Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)

Windows 10 1803 Build 17655
Firmware Ver: 28.8.1.80
BToE Ver: 3.0.0.32

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W52P Registration Failed

May 6, 2018, 7:35 pm

≫ Next: Missed calls when I'm busy

≪ Previous: USB driver init fail, please wait usb install

I set up everything so that the base and handset are registered and I completed the required info in the Yealink registration - sip, username and password. (my SP is Mweb)

just keeps saying REGISTRATION FAILED or REGISTERING

When I press LINE STATUS on my handset it shows the H1 line number but at the bottom is a little red box with an 'X' in it.

Thus the base is correctly set up and working and the handset is set up and working. Just the registration does not work.

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Missed calls when I'm busy

May 6, 2018, 8:57 pm

≫ Next: Config Template: Add Remote Phone Book to Directory and Search

≪ Previous: W52P Registration Failed

Hi, I have several yealink phones, T41S, T42S, 41P, 19......

And I want to know, If it's possible that when I''m busy, with the callwaiting disable, and I received a new call, I see in the phone the missed call..

It's possible?

Thanks

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Config Template: Add Remote Phone Book to Directory and Search

April 28, 2018, 8:43 am

≫ Next: T46S+BT40+Plantronics Voyager Legend - audio static on some calls

≪ Previous: Missed calls when I'm busy

We are using the configuration templates to push two "remote phone books" to our Yealink T4X endpoints.

We are able (when using the phone's web gui) to add the Remote Phone Book to the Directory and to the Search.

However, we can't figure out what the template code should be in order to do this from provisioning template.

Anyone have any ideas?

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T46S+BT40+Plantronics Voyager Legend - audio static on some calls

May 8, 2018, 4:43 am

≫ Next: Does not answer properly when in a ring group

≪ Previous: Config Template: Add Remote Phone Book to Directory and Search

T46S+BT40+Plantronics Voyager Legend

Typically the bluetooth headset works well.
On some calls, user complains of audio static. Volume on phone is 50%. Volume on headset is 50%. I estimate only 5-10% of calls have audio static.

T46S less than a year old: firmware 66.82.0.30 hardware 66.0.0.128.0.0.0
T46S is plugged in with AC Adapter.
PBX is FreePBX 2.9.x / PBX in a Flash

Not sure where to look or if this how BT headsets usually work.

thanks for ideas

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Does not answer properly when in a ring group

May 8, 2018, 7:12 am

≫ Next: Auto firmware upgrade

≪ Previous: T46S+BT40+Plantronics Voyager Legend - audio static on some calls

We have been testing with the the new firmware V83. If an incoming call is in a ring group the phone picks up but we never receive the notification. Direct call works fine.
We have all other firmware version work fine.

No settings have changed on our side V82 works great!

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Auto firmware upgrade

May 8, 2018, 10:36 am

≫ Next: DND Sync with server

≪ Previous: Does not answer properly when in a ring group

I am trying to set my T4Xs/g phones to do automatic firmware upgrades. I read that this is possible but I get lost as to what to put what where?

also I'm not a programmer so there is that as well.......

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DND Sync with server

May 8, 2018, 4:08 pm

≫ Next: Legal Steroids

≪ Previous: Auto firmware upgrade

Hello,

Since the v82, Yealink could synchronize the DND local state.

I had this 3 lines added in my y000000000028.cfg (because the phone is a T46G) :

features.feature_key_sync.enable = 1
features.dnd.feature_key_sync.enable = 1
features.dnd.feature_key_sync.local_processing.enable = 1

and this line in my mac.cfg :

account.1.features.dnd.feature_key_sync.local_processing.enable = 1

But when I see the Xivo (an overlay of Asterisk), the state doesn't change. And with the SIP traffic, I watch nothing.

So I wonder why... I may have missed something.

Thx

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Legal Steroids

May 9, 2018, 2:20 am

≫ Next: Auto launch a downloaded app?

≪ Previous: DND Sync with server

Legal Steroids Australia is provider of revolutionary body building products that uses nitric oxide to maximize the pump you get while lifting also increase the faster recovery. It increases the consumption of oxygen within the body and this will promote the faster weight loss and ultimate mass gain in the muscles. The safest product approved by FDA.

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Auto launch a downloaded app?

April 30, 2018, 7:03 pm

≫ Next: CP960 & SfB

≪ Previous: Legal Steroids

Hello,
I've sucessfully set things up so, on boot my T58 connects to server, downloads an app and install it. Is there any way to automatically launch this app once installed?

Thanks,
Mark

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CP960 & SfB

May 9, 2018, 12:36 pm

≫ Next: Issues with Transfer to Remote Phone Book

≪ Previous: Auto launch a downloaded app?

Hi,
we have a cp960, we buy it a few nonths ago... Is it possible to change the firmware and install the SFB one?
thanks

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Issues with Transfer to Remote Phone Book

May 9, 2018, 3:17 pm

≫ Next: T5X replacing T4X?

≪ Previous: CP960 & SfB

Hi we are using t46S phones in most of our sites.
Is it possible to transfer a call to a number selected from a remote phone book (xml phonebook).
At the moment when we like to transfer a call, we press Transfer soft key and there is a option soft key for directory. When this soft key is pressed, only local phone book directory is listed, there is no lisiting of the remote phone book directory.
I went all over the web gui and could not find a way to fix this.

Any help would be appreciated.

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T5X replacing T4X?

May 10, 2018, 3:53 am

≫ Next: Controlling LEDs on Phone

≪ Previous: Issues with Transfer to Remote Phone Book

Does anyone know if the T4x products are going to be EoL soon in favor of the T5x line? I was unable to find anything in documentation that I could find. Trying to get ahead of it if we should be phasing out deployment of the T46S in favor of the T54S, for example. Thank you!

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Controlling LEDs on Phone

May 10, 2018, 8:49 am

≫ Next: Set remote phone book as default

≪ Previous: T5X replacing T4X?

Is there any way to control (turn on/off or change the color of) a BLF LED on a Yealink phone, 'remotely' over the IP connection to the phone?

My understanding is that this can be done through a SIP NOTIFY message, but I would like to do it through an API command of some type or an HTTP command, to the phone.

John Rayfield, Jr.

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Set remote phone book as default

May 10, 2018, 3:51 pm

≫ Next: SIP-T26P no audible ring when receiving a call from another extension

≪ Previous: Controlling LEDs on Phone

Hello,

Does anyone know how to set the remote phone book as the default on the CP960? So that it opens when the "Directory" app is clicked (instead of the local directory). I have checked the templates (from 3CX) but have been unable to find a command to change this.

A second issue I have is disabling the the default apps on the home screen. I need to remove the "Browser" and "Message" apps but have so far been unable to find a solution.

Any help would be appreciated.

Thanks,
NS IT

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