Ring all phones not working

June 29, 2017, 7:11 am

≫ Next: W52P single SIP account, concurrent conversations?

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I have a customer with 9 T46S phones where they want all the phones to ring on an incoming call. The issue is they all ring however not at the same time. When a person answers the line the other phones continue to ring for a short period of time. The DSS keys are slow to update so the other users cannot tell who picked up the call. Not sure where the lag is coming from as the sip trace shows the ringing to all the phones within milliseconds not seconds as the customer is reporting.

Yealink SIP-T46S 66.81.0.110

Help Please

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W52P single SIP account, concurrent conversations?

June 29, 2017, 10:59 am

≫ Next: DSS\BLF

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I have a simple residential NBN plus VOIP plan and run a small home business. Is it possible to have the W52P base station with a single SIP Account (number) plus 2 x W52H handsets, to have 2 calls come in (call waiting is activated), to transfer one call to the 2nd handset to my partner and also talk on the 1st handset? ie to have 2 concurrent (happening at the same time) conversations going on a single SIP account? Or will I need 2 SIP accounts?

DSS\BLF

June 30, 2017, 2:50 am

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Does the T48G Skype for Business version 35.8.0.70 support the setting of DSS\BLF keys or do you have to settle for the contacts in your favorites in Skype for Business?

Recovery Mode

June 30, 2017, 4:32 am

≫ Next: Provisioning

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Can we prevent the phones from being able to be put into recovery mode? We are having some pranksters mess with phones.

Provisioning

June 30, 2017, 5:24 am

≫ Next: SIP-T27/29 phones (setting) SOFT KEYS (call park)

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When you provision a phone does it delete out all the user settings? Is there a way to update a template without deleting user settings?

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Nevermind. I figured it out. I have to comment out lines I don't want provisioned. So my next question is what does the following do in the template because it is obviously always going to the Else statement and clearing out the settings.
{IF blf3}
linekey.5.line = %%Line%%
linekey.5.value = %%blf3%%
linekey.5.pickup_value = %%PickupValue%%
linekey.5.type = %%DKtype%%
linekey.5.label = %%blffirstname3%% %%blflastname3%%
linekey.5.extension = %%PickupValue%%
{ELSE}
linekey.5.type = 0
{ENDIF}

SIP-T27/29 phones (setting) SOFT KEYS (call park)

June 30, 2017, 11:10 am

≫ Next: What type of external antenna for DECT Extender RT10 or W52

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Hi Yealink:

Checking in to see if there has been any status change for this need:
Using either the SIP-T27G or SIP-T29G phones (current firmware) ...

Can we control the 4 SOFT KEYS (below the LCD screen)?
This was semi-possible back in the older firmware days (example) SIP-T22P.

Reason:
During a call (4 in-call SOFT KEYS) (transfer, Hold, Conference, More)

We would like to set one of these SOFT KEYS (to be Asterisk style CALL PARK).
Can we control the settings and change what the SOFT KEY for HOLD does?

We are speaking about the "in call" 4 SOFT KEYS (not when the phone is on hook).
We would rather have a CALL PARK button (than) a HOLD button.

Thinking about it:
It is a waste of a PFK button (when) all 4 or 5 are needed as parking orbits BLFs.

Can we control this via the .cfg file uploading process?
If you have the commands for this, thank you for information.

What type of external antenna for DECT Extender RT10 or W52

July 2, 2017, 10:07 pm

≫ Next: speaker on auto answer

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Please advise on type if antenna required for external mount.

Thanks

Steve

speaker on auto answer

July 2, 2017, 10:14 pm

≫ Next: EXP20

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I enabled auto answer function on line1, but when call is being auto answered, sound goes to handset and nobody hears it, so
How can i enable auto answer with speaker, instead of headphone?

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EXP20

July 2, 2017, 11:29 pm

≫ Next: Speed dial contact with user input

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I looking for a faster way then the web UI to update my EXP20. Our employee list change often and we are keeping names by alphabetical order. So if I need to add someone to the middle of the list or the beginning then I have to change all names/numbers after it to keep it in correct order. I tried to export the config file delete everything but the expansion_module section but it doesn't seem to upload.
Is there any other way of doing this? I thought about changing template but then the phone reboots on provisioning.

Speed dial contact with user input

July 3, 2017, 8:55 am

≫ Next: T49G power saving

≪ Previous: EXP20

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Hi,

I'm sure this has been asked & answered but I can't find it.

Currently we have the local directory populated with contacts. Is it possible to speed dial those contacts by pressing a speed dial button and then entering the contact's directory index number?

I suspect it is not due to there being multiple numbers in each contacts directory entry.

It does seem odd that a feature that has been on phone systems for a long time is not on such a feature rich phone.

Other than a DSS button for a single speed dial, is there any other way?

Thanks

Matt

T49G power saving

July 3, 2017, 9:35 am

≫ Next: Problem with Yealink T46G Audio Settings

≪ Previous: Speed dial contact with user input

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Hi, my T49G phone always automatically awake (screen turned on), I am not sure why, I think that happened when wifi signal not stable or reconnect.
The problem is if this happened, the screen will keep on, phone never go to power saving, unless I touch the screen or push button.
Anyone know how to fix the problem?

Thanks

Problem with Yealink T46G Audio Settings

July 3, 2017, 10:14 pm

≫ Next: T46S call answering problem

≪ Previous: T49G power saving

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Hi i am using a 3CX PBX v15.5

Yealink T46G firmware version 28.81.0.61.
 
I want to auto provisioning the T46G with the following parameter:
 
 
Headset Send Volume (-50~50)
 
Description:
 
It configures the sending volume of the headset.
 
CFG Configuration:
 
voice.headset_send
 
Valid Value:
 
(Integer from -50 to 50)
 
 
Handset Send Volume (-50~50)
 
Description:
 
It configures the sending volume of the handset.
 
CFG Configuration:
 
voice.handset_send
 
Valid Value:
 
(Integer from -50 to 50)
 
 
Handfree Send Volume (-50~50)
 
Description:
 
It configures the sending volume of the speaker.
 
CFG Configuration:
 
voice.handfree_send
 
Valid Value:
 
(Integer from -50 to 50)
 
 
And it dont work. The phones dont take the settings.

T46S call answering problem

July 4, 2017, 9:14 pm

≫ Next: T46G Audible ring on second incoming call.

≪ Previous: Problem with Yealink T46G Audio Settings

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One of our customers reported that they cannot answer calls by lifting the handset. The only way they are answering calls is by pressing the line soft key when its flashing. After the call is answered they can use the handset normally. What could cause such "malfuncion"? I'm pretty sure that it is some kind of a wrong setup on their side, but I have no idea what they did with the phone.

T46G Audible ring on second incoming call.

July 6, 2017, 12:19 am

≫ Next: TP21P can not get IP

≪ Previous: T46S call answering problem

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Hello,

I've been looking around through the v80 and v81 admin guide and release notes and I haven't been able to figure this one out, but I'd like to configure some T46G desk phones to audibly ring on incoming calls when the user is already on the phone.

I found this thread indicating that support for this feature should be introduced in either v80 or v81:

http://forum.yealink.com/forum/showthrea...9#pid13629

That noted, I still haven't found exactly how to enable this.

Any assistance is greatly appreciated. Thanks in advance.

TP21P can not get IP

July 7, 2017, 3:39 am

≫ Next: Ring Volume Control

≪ Previous: T46G Audible ring on second incoming call.

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Hi;

Yealink model TP21P, can not get IP;
I have already formatted the same by ftp: file.bin, .rfs and .rom, and nothing.

Only access to the device was by static ip, accessing by WEB Yealink.

And even so, the device accuses obtaining an IP address, and it has access via WEB.

Any solution to this problem?

Thanks

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Ring Volume Control

July 7, 2017, 4:23 am

≫ Next: T42G Trigger action by event

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I would like to know if its possible to control the ring volume at the admin level, meaning taking the control out of the end users hands. I would like to set all of the ring volumes at a certain # or volume to avoid people from turning it all the way down or off. Is this possible?
Yealink T46G phones.
Thank you

T42G Trigger action by event

July 8, 2017, 9:57 pm

≫ Next: T48G BLF keys not updating

≪ Previous: Ring Volume Control

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Hi

Is there a way of triggering an action on a PC (like open an office-document) upon an event on the T42G (like incoming call)?

Or could one at least push a file having the CID to a net-share?

If yes, how would this have to be used/configured?

Thanks a lot.
Urs

T48G BLF keys not updating

July 10, 2017, 2:57 am

≫ Next: T48S

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I have attached the allconfig.tar with sys level 6, the phones blf keys do not update correctly, the one key shows red where the user is not at their desk or using the phone.


This is the blf config for the phone

linekey.4.label="Carli" linekey.4.line="1" linekey.4.pickup_value ="102" linekey.4.type="16" linekey.4.value="102"

Version T48G
Firmware Version 35.80.0.95
Hardware Version 35.1.0.2.1.0.0

  allconfig.tar (Size: 3.47 MB / Downloads: 0)

T48S

July 10, 2017, 3:46 pm

≫ Next: T48G Provisioning - Problem with LDAP

≪ Previous: T48G BLF keys not updating

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Hi, is there an SfB version of firmware for Yealink T48S?

T48G Provisioning - Problem with LDAP

July 10, 2017, 8:44 pm

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≪ Previous: T48S

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Hello Forum Users,

i set up my Autoprovisioning Server and CFG Files.
Everything works fine but only one thing doenst work.

We set one of the Buttons as an LDAP Button. This doenst work, after autoprovisioning it only goes to the local phonebook. If i set the button via webconfig, then it works. I think the problem is that the LDAP configuration as a button is only availabe when LDAP is enabled.

How can i solve my problem that this button can be set by autoprovisioning?

Here the config for this button:
programablekey.1.type = 38
programablekey.1.line = 0
programablekey.1.label = Glob. Telefonbuch
programablekey.1.xml_phonebook = 0


Thanks for your support!