Hi,
I have an annoying problem, because it is not always there.
I’m running 3CX v12.5, use a Call Queue with 10 agents all using Yealink T26P v6.73.0.40
Phone call comes in and is picked up.
Other phone keeps on ringing, referring to the same call as the one that was just picked-up. When the ringing phone is picked-up, there is no caller (as it has been picked-up already).
3CX log does not show any issue.
Is there some "phone setting" to solve this issue?
Thank you for your help.
I have an annoying problem, because it is not always there.
I’m running 3CX v12.5, use a Call Queue with 10 agents all using Yealink T26P v6.73.0.40
Phone call comes in and is picked up.
Other phone keeps on ringing, referring to the same call as the one that was just picked-up. When the ringing phone is picked-up, there is no caller (as it has been picked-up already).
3CX log does not show any issue.
Is there some "phone setting" to solve this issue?
Thank you for your help.