Greetings,
As of the last few weeks, I've noticed that I've had to power cycle many of my T20p phones because the Ethernet pass-thru stops working. The phone itself will continue to work -- it will stay connected and registered, you'll be able to make calls, but sometimes the phones will not receive calls. After a power cycle, the phones are fine.
This happens on a weekly basis for some of my users and I've tried updating to the latest firmware (9.73.193.50), changing the port mode to Span-to-PC, and even using the phone in router mode, but it will always stop passing the ethernet through.
Any ideas on how this can be remedied?
Thank you!
As of the last few weeks, I've noticed that I've had to power cycle many of my T20p phones because the Ethernet pass-thru stops working. The phone itself will continue to work -- it will stay connected and registered, you'll be able to make calls, but sometimes the phones will not receive calls. After a power cycle, the phones are fine.
This happens on a weekly basis for some of my users and I've tried updating to the latest firmware (9.73.193.50), changing the port mode to Span-to-PC, and even using the phone in router mode, but it will always stop passing the ethernet through.
Any ideas on how this can be remedied?
Thank you!
