Hi,
We have a customer with a high end SENNHEISER OfficeRunner wireless headset.
There is no problem with regular audio through it, but the Ringing does not come through so they don't know when a call is coming in while walking around. I have made the change in the GUI which is set to Speaker and Headset and pushed the headset button on the phone, its lit. However, they cannot hear the ringing.
Do you have any ideas or suggestions as what may be wrong ?
We have a customer with a high end SENNHEISER OfficeRunner wireless headset.
There is no problem with regular audio through it, but the Ringing does not come through so they don't know when a call is coming in while walking around. I have made the change in the GUI which is set to Speaker and Headset and pushed the headset button on the phone, its lit. However, they cannot hear the ringing.
Do you have any ideas or suggestions as what may be wrong ?