Hi all - most of my experience to date has been with small sites so this one has me scratching my head somewhat - I am interested to hear how others handle this requirement.
Client has around 60 users and wants their centralised receptionist to be able to monitor all users via BLF. The problem is that Broadsoft imposes a 50 entry limit so that the UDP payload is within size limits. In practice I can only build the BLF to have around 45 entries.
I understand the technical limits of the BLF packet size etc so my question is more to do with how businesses with more than 50 users operate and monitor the line status of the users. I imagine the receptionist handling incoming calls needs to be able to determine if a user is busy or not. If not via BLF - how?
Appreciate any thoughts/ideas.
Cheers
Mal
Client has around 60 users and wants their centralised receptionist to be able to monitor all users via BLF. The problem is that Broadsoft imposes a 50 entry limit so that the UDP payload is within size limits. In practice I can only build the BLF to have around 45 entries.
I understand the technical limits of the BLF packet size etc so my question is more to do with how businesses with more than 50 users operate and monitor the line status of the users. I imagine the receptionist handling incoming calls needs to be able to determine if a user is busy or not. If not via BLF - how?
Appreciate any thoughts/ideas.
Cheers
Mal