We are using firmware 28.73.0.48 (3cx supported version).
When an incoming call comes in via attended transfer, in call history on the telephone we see the extension that transferred the call to us. We do not see the external caller ID in call history.
Eg phone number 01582 123456 calls and is answered by extension 200, and then does an attended transfer to extension 210.
The call history on the phone for extension 210 shows a call from 200. It does not show a call from 01582 123456.
Is this a setting that can be changed in the provisioning template, or a bug or "feature" of this firmware?
I am not sure when or how it changed, but I am sure in the past the call history used to show the external caller number, maybe on an older firmware.
When an incoming call comes in via attended transfer, in call history on the telephone we see the extension that transferred the call to us. We do not see the external caller ID in call history.
Eg phone number 01582 123456 calls and is answered by extension 200, and then does an attended transfer to extension 210.
The call history on the phone for extension 210 shows a call from 200. It does not show a call from 01582 123456.
Is this a setting that can be changed in the provisioning template, or a bug or "feature" of this firmware?
I am not sure when or how it changed, but I am sure in the past the call history used to show the external caller number, maybe on an older firmware.
